Wednesday, January 12, 2011
It's an abusive relationship
Does anyone else have an extremely one sided relationship with Joanns? Sure, you get their products, but really....REALLY- don't you think they could give you a smile, a note of intelligence, a titch of service...EVER?!
Here's what happened.
I go to Joanns, and ask, "Where is your seam binding?" (we are currently on the thread aisle)
"Just on the other side of this"
So of course I go to the other side of the thread and there are of course, two sides to the aisle, not to mention A BAZILLION things. I've never bought seam binding before so I have no idea what it looks like.
"So is it like...on this side? Or what? I don't know what it looks like..."
"Yeah it's over there- it will say seam binding"
THANKS! NO FREAKING DUH.
"Well, do you know what general area it would be at?"
"It will just be in there with them all you just have to look"
Oh? Look? I was trying to listen for it.
FINALLY she comes over and says, "What are you using it for?"
"A knit shirt"
"A knit shirt?!?! Are you sure?! That doesn't seem right"
"That's what the pattern calls for"
She beeps on her headseat "Hey, what is seam binding?" (and of course I'm sure you're thinking like me...how could it not seem right to her if she didn't even know what it freaking was?) Then she turns to me and says, "Well since we are closing the store and opening in a new location, we are just going through all these really fast"
"So...do you know where it's at?"
"Well all of these here are just selling really fast and we aren't getting any in"
"So...are there any left?" Since she has YET to show me where the freaking thing would be.
"No- they are all gone."
"Okay." Then she sits there for five minutes telling me how seam binding shouldn't go on a knit shirt.
I wish this was all.
I go to the register to buy some Christmas Decor. I have a gift card which LAST time I was there they said either I needed to bring the receipt in or they could call a number and get it working...cause it wasn't activated or something. Well- she runs it (same woman) and it doesn't work. I tell her "Last time I came they said it wasn't activated or something and that they could call a number to get it working". She says, "No they are all activated" and continues trying to run it like 5 more times! Then she slides it to me and says, well it doesn't work. And I'm like...."So can you call that number?" and she is like, "Yeah you call that number and they'll take care of it." And I'm like..."So YOU'RE not going to call?" She says, "No that's the customers job. It's your responsibility"
OH MY FREAKING HECK. I was bursting at the seams.
Like I said, an abusive relationship. And this is just like 2 Joann stories out of a bajillion in my life. GAH.
I don't get it cause I've been to stores where they say, "Aisle 7 middle of the aisle...about...mmm...probably 1/4 way down from the top" and BAM it's there! Why can't everyone do that? Instead of the lovely..."over there"..."you have to look"
JoAnns. Love you. Hate you. Can't live with you. Can't live without you. Don't worry, I'll be back.